This translation is provided for convenience. In the event of any discrepancy, the Portuguese version prevails.
At Porto City Hotel we respect your privacy and are committed to protecting the personal data you entrust to us. This policy explains how we collect, use and protect our guests' information when using our online booking platform.
When you make a booking we may collect personal information including your name, e-mail, telephone, address and the data required for payment, as well as room preferences or other information you provide voluntarily.
To ensure bookings are properly fulfilled, some data may be shared with third-party service providers, including payment processors and services related to your stay. All partners are required to protect the data in accordance with this policy and applicable law.
Our website uses cookies for statistics, essential functionality and to improve the browsing experience. We do not use cookies for targeted advertising without your explicit consent.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.
Guests have the right to request access to, correction or deletion of their personal data, and to object to its processing, in accordance with current legislation. Requests can be sent through the details on our contact page.
Porto City Hotel reserves the right to update this policy periodically. We recommend checking this page regularly.
For questions about this policy or your personal data, reach us through the details on our contact page.
